Reference

Privacy Policy for Your Account Data

We collect only the account, device and wallet data needed to run your login, show the lobby, and process DANA, OVO, GoPay or QRIS activity without exposing extra…

Account data clarityDANA and OVO contextGoPay and QRIS recordsDevice security checks
pasukan jitu Privacy Policy for Your Account Data
CONTACT PATHS

3 Ways to Ask Privacy Questions

Privacy questions deserve a named path, not a generic mailbox. Our team handles data access, correction and deletion requests through live chat, WhatsApp and email from…

Live chat Use live chat after login for cookie, device or account-data questions.
WhatsApp Message our WhatsApp line during 09:00-01:00 WIB if you cannot access the account page.
Email path Use the email address shown in our footer for deletion, export or correction requests…
ACCOUNT CARE

6 Controls Behind Your Data

Privacy work is built into the account flow you use before reaching slots, live tables or E-Sports Arena.

Account data

Registration data is limited to the details needed to create and verify your account. If your mobile number changes, contact support before your next withdrawal request so privacy checks do not fail.

Wallet references

DANA, OVO, GoPay and QRIS entries are stored as transaction references, not open wallet balances. We use them to match deposits, withdrawal checks and privacy requests tied to payment activity.

Device security

When you sign in from a new phone, we record device type, browser and IP region. Go to Account > Security > Active Devices to remove sessions you no longer use.

Cookie use

Cookies remember language choice, lobby category and security signals after login. Clearing them may log you out, and some preferences for Live Roulette or Bingo rooms may need to be selected again.

Record retention

We keep account and wallet records only for operational, legal or dispute needs. When a record no longer serves those needs, we delete it or strip direct identifiers from the stored copy.

Privacy requests

To change, access or remove eligible data where local law permits, contact us through live chat, WhatsApp or the email path in the footer. We verify your account before sending any record back.

Privacy Policy Questions You May Search

These answers focus only on how our Privacy Policy works after you create or use an account. They cover the data we collect, why wallet references matter, how cookies behave and how you can ask us to correct or remove records. If your question involves eligibility or access, our answer is always limited by the phrase where local law permits.

We collect your account ID, registered mobile number, login device, IP region and wallet reference when you use DANA, OVO, GoPay or QRIS. This lets us verify access, protect withdrawals and answer privacy requests.

No. We store transaction references and status details tied to activity on your account, not the balance inside your wallet app. Support uses those references when you ask about a privacy or payment record.

Contact live chat or WhatsApp from 09:00 to 01:00 WIB and tell us which field is wrong. We verify your login and registered mobile number before changing account data.

Yes, you can ask us to remove eligible records where local law permits. Some wallet, security or dispute records may need to stay for a required period before deletion or anonymisation.

Our cookies remember your session, language preference, last category opened and security signals. If you clear cookies on your browser, you may need to sign in again and choose lobby preferences again.

Open Account > Security > Active Devices, choose the phone you do not recognise, and remove the session. If you cannot log in, contact support so we can verify ownership first.

Only staff assigned to account care, payments or security can access the request, and each action is logged. We do not discuss personal details outside live chat, WhatsApp or our email path.